Legal: Disclaimer
Speed Disclaimer
WildBlue speed tiers range from 512 Kbps to 12 Mbps download speed (maximum upload
speed from 128 Kbps to 3 Mbps respectively). The speed tier received and pricing
will vary depending upon the service plan selected by the customer. Speed comparisons
are for file transfer downloads only and are compared to 42 Kbps dial-up. Actual
speeds may vary and are not guaranteed. Many factors affect speed.
Current Promotion + Free Standard Installation
Click here to see our current offer.
This offer is valid only for new customers whose service is installed in an active,
servicable WildBlue beam. New WildBlue residential or small office customers who
place an order for WildBlue service are eligible to receive FREE Standard Installation.
Offer available only to new WildBlue customers. Regular upfront fee is $149.95 plus
shipping and handling and prorated service fee for the first partial month of service,
taxes and any additional fees that apply. Additional fees may apply if work is required
outside of a standard installation.
Visit www.wildblue.com and enter your ZIP code to check for service availability.
Requires a clear view of the southern sky. Use of the WildBlue service is subject
to data transmission limits measured on a 30-day rolling basis as described in the
Fair
Access Policy. Taxes and monthly service fees apply. Minimum commitment
term is 24 months. Equipment must be returned upon cancellation of service, otherwise
unreturned equipment fees will apply. Equipment lease fee is $5.95 per month, unless
prepaid option is selected. All offers are for a limited time and may be changed
or withdrawn at any time. Offer valid in select areas that are currently serviceable
by WildBlue. Offer may be withdrawn at any time and is offered by
participating retailers only.
A Standard Installation includes the following:
- Professional standard installation of WildBlue CPE by a Certified Installer
- Travel to and from subscriber location within 50 miles of installer office
- Up to 100 foot of RG-6 cable from antenna to modem
- Cable routed through one exterior wall and one interior wall or floor
- Minimum service term is 24 months
- WildBlue modem connected to one computer. Multiple PC’s and wireless routers
are not included in a standard installation.
Non-standard installations may result in additional charges. Please confirm with
the premise technician that your installation will be standard prior to allowing
the technician to start work. If your installation is non-standard, any additional
charges must be agreed upon between subscriber and premise technician prior to beginning
work. If you have ordered from WildBlue directly the equipment for your service
comes directly to you from our warehouses. If you cancel the order before installation,
you will be charged a $50 restocking fee plus taxes.
Free AntiVirus/AntiSpyware Software
Free AntiVirus/AntiSpyware software offer good for one PC per subscriber for the
first year of service. AntiVirus/AntiSpyware software powered by F-Secure. By installing
and activating the F-Secure AntiVirus software, you agree to all terms and conditions
applicable to the software. The first 12 months of service are free. If you do not
cancel by the end of your free year, a charge of $2.95 per month will be added to
your WildBlue monthly bill. You may cancel your F-Secure subscription at any time.
Please see your WildBlue Customer Agreement for additional details. Software is
not available for Macintosh.
End Date: One year from the date of installation of the WildBlue service.
About Our Distribution Network
Depending on the distributor you select, your WildBlue service may be provided directly
by WildBlue or through an authorized retailer. The packages, promotions and terms
of sale shown on this website are available to all customers who contract directly
with WildBlue.
If you receive your service through a WildBlue retailer, the retailer may not participate
in all packages, promotions and other terms of sale shown on this website. You will
be billed directly by the authorized retailer and your customer agreement will be
with the retailer listed under the contact information on your agreement. The terms
of your agreement with the retailer may be different than the
Customer Agreement on this website. In all cases, however, the
Fair Access Policy and Acceptable Use Policy
will apply to use of the WildBlue service.
Please ask your retailer if your contract will be with WildBlue or the retailer
when you inquire about receiving WildBlue service. We want you to have the best
experience possible and understand all facts about the terms of agreement and service
prior to receiving WildBlue internet service.